Terms & Conditions

Contents

1. Who we are and what these terms cover
2. Using the website
3. Content, intellectual property and open source
4. Guides, self-check and other information
5. Contact form, proposals and engagements
6. Third-party links and services
7. Privacy
8. Mobile applications
9. No warranties
10. Limitation of liability
11. Your responsibility for misuse
12. Governing law and disputes
13. Regional terms
14. General provisions
15. Changes to these terms
16. Contact and company details

1. Who we are and what these terms cover

These terms are an agreement between you and CrossTech Solutions ("CrossTech", "we", "us"), an AI-first software studio. They govern your use of the website at crosstech.solutions, including its guides, the self-check tool and the contact form (together, the "Site"), and of any mobile application we publish (section 8). By using the Site you accept these terms; if you do not agree with them, please do not use the Site.

CrossTech Solutions B.V. is in incorporation under Dutch law. Until that registration is complete, the studio is operated by its founder as a sole trader, who is your contracting party under these terms in the meantime; once the B.V. is incorporated these terms transfer to it (section 14) and section 16 will be updated with its registration number and VAT ID.

These terms do not govern software development, AI, MCP-connector or other services we provide to clients. Those are governed by the written agreement (proposal, statement of work, master services agreement and data processing agreement) signed for each engagement, which takes precedence over these terms.

2. Using the website

You may use the Site for lawful purposes, to learn about our work and to get in touch with us. You agree not to:

• interfere with the Site's operation or security, probe or test its vulnerabilities, or attempt to gain unauthorised access to any part of it or to the systems behind it (including our database and email);
• use the contact form to send unsolicited advertising, bulk messages, malicious content, or anything unlawful, defamatory or infringing;
• impersonate another person or misrepresent who you are or who you work for;
• use automated tools to copy the Site wholesale, harvest email addresses, or place unreasonable load on it. Ordinary search-engine indexing, link previews and reading the Site with assistive technology or AI assistants on your own behalf are fine;
• remove or obscure any copyright, trademark or attribution notice.

We may block access from any source that breaches these terms, and we may report unlawful activity to the authorities.

3. Content, intellectual property and open source

Unless stated otherwise, the text, graphics, logos, design, code and other material on the Site are owned by CrossTech or used under licence, and are protected by copyright, trademark and other laws of the Netherlands, South Africa and the countries where they apply. "CrossTech" and the CrossTech logo are our marks; you may not use them in a way that suggests we endorse you or your products.

You may view, download and print pages for your own use, link to any page, and quote short excerpts with attribution and a link back to the source. Any other reproduction, distribution or commercial use of Site content requires our written permission: just ask.

Open source. Software we publish under an open-source licence (for example Swing MCP, released under the MIT License) is governed by that licence, not by these terms. The licence file in each repository is the authoritative text. The web fonts used on the Site (Inter and Space Grotesk) are used under the SIL Open Font License.

Feedback. If you send us suggestions or feedback about the Site or our work, you agree that we may use them freely without any obligation to you; we will not claim ownership of anything you send that is your own confidential or proprietary material.

4. Guides, self-check and other information

Our guides, articles, case notes and the self-check tool are general information, provided to help you think about where software and AI could help your business. They are not legal, financial, tax, security or other professional advice, and they do not take your specific circumstances into account. The self-check tool applies simple rules to the answers you choose and gives an indicative result only; it collects no data and makes no decision about you. Always take independent advice before acting on anything you read here. We try to keep content accurate and current, but we do not promise that it is complete, error-free or up to date, and we may change or remove it at any time.

Where we describe past work, we describe our own systems and experience honestly and without inventing results; we do not publish confidential client information.

5. Contact form, proposals and engagements

Sending us a message through the contact form or by email does not create a contract, a duty of confidentiality beyond what the law already provides, or an obligation on us to respond, although we aim to reply within two working days. Please do not send us trade secrets or highly sensitive information until we have agreed a non-disclosure agreement with you.

Any estimate, proposal or audit we provide is an invitation to discuss, not an offer that binds us, until both parties have signed a written agreement. Prices, timelines and scope are only binding as set out in that agreement. Our free introductory call or audit is provided on the same "as is" basis as the rest of the Site.

6. Third-party links and services

The Site links to third-party websites and services, including our profiles on X, LinkedIn and GitHub, and the app stores and MCP registries that distribute our software. Those sites have their own terms and privacy policies, we do not control them, and a link is not an endorsement. The Site itself is hosted on Google's Firebase platform; our contact form depends on that service being available.

7. Privacy

How we handle personal data, and why the Site has no cookies or trackers, is explained in our Privacy Policy. The Privacy Policy is an information notice required by law, not part of this contract; we may update it as our practices change, as described in that policy.

8. Mobile applications

Where a mobile application published by CrossTech is available in an app store, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use it on a device you own or control, in accordance with the app store's terms and any terms shown in the application itself. You may not copy, modify, reverse-engineer (except where the law expressly allows it), redistribute or resell the application. The applications collect no personal data beyond crash reports, as described in the Privacy Policy. Sections 9 to 15 of these terms apply to the applications as they apply to the Site.

9. No warranties

The Site and our applications are provided free of charge, "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy and uninterrupted or error-free operation. We do not warrant that the Site will be available at any particular time, that it is free of viruses or other harmful components, or that any information on it is suitable for your purposes.

10. Limitation of liability

To the fullest extent permitted by law, CrossTech and its founder, staff and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profit, revenue, business, data or goodwill, arising out of or in connection with your use of (or inability to use) the Site, our applications, or any content on them, however caused and whether in contract, tort (including negligence) or otherwise, even if we were told such damages were possible.

Because the Site and applications are free, our total aggregate liability to you for all claims arising from them is limited to EUR 100 (one hundred euros). This limit does not apply to liability that cannot be limited by law, including liability for death or personal injury caused by our negligence, for fraud, or for our own intent or deliberate recklessness (opzet of bewuste roekeloosheid).

Nothing in these terms limits liability for services we provide under a signed client agreement; that agreement contains its own liability terms.

11. Your responsibility for misuse

If you use the Site in breach of section 2 or in violation of the law and a third party brings a claim against us as a result, you agree to compensate us for the reasonable costs, damages and legal fees we incur because of that claim. This section does not apply to consumers where the law of your country prohibits such clauses.

12. Governing law and disputes

These terms and any dispute arising from your use of the Site are governed by the laws of the Netherlands, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The competent court in Amsterdam has exclusive jurisdiction, subject to section 13.

If you have a problem with us, please tell us first at info@crosstech.solutions; most issues can be resolved in a short conversation. Where the law requires it, we will also engage in good faith with any alternative dispute resolution body you are entitled to use.

13. Regional terms

Consumers in the European Union, EEA and United Kingdom

If you use the Site as a consumer, you keep the protection of the mandatory consumer laws of the country where you live, and you may bring or defend proceedings in the courts of that country. Nothing in sections 9 to 11 limits any right that those laws say cannot be limited.

South Africa

Nothing in these terms excludes or limits any right you have under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002 that cannot be excluded or limited by agreement. Where a provision of these terms would be unenforceable against a South African consumer under those Acts, it applies only to the extent the Acts allow. Where the CPA applies, "as is" and liability provisions are subject to sections 49, 51 and 61 of that Act.

United States and Canada

Some jurisdictions do not allow the exclusion of implied warranties or the limitation of certain damages; in those jurisdictions the exclusions and limitations in sections 9 to 11 apply only to the extent permitted, and you may have additional rights. If you are a consumer in Quebec, the Consumer Protection Act (Quebec) applies to the extent it cannot be waived, and you may bring proceedings in Quebec. We do not require arbitration or waiver of class actions for use of the Site.

14. General provisions

• Entire agreement. These terms are the entire agreement between you and us about use of the Site and applications; they do not affect any signed client agreement.
• Severability. If any provision is held invalid, the rest remains in force and the provision is replaced by a valid one that comes closest to its intent.
• No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.
• Assignment. We may transfer these terms to the B.V. once incorporated, or to a successor of our business; you may not transfer them without our consent.
• Language. These terms are written in English; if we provide a translation, the English text prevails.
• Headings and summaries (including "The short version") are for convenience and do not replace the full text.

15. Changes to these terms

We may update these terms from time to time, for example when the law changes or when we add features to the Site. The version number and effective date at the top show when they last changed; the version history at the bottom summarises what changed. Changes apply from the date they are posted and do not apply retroactively. If you continue to use the Site after a change, you accept the updated terms; if you do not agree, please stop using the Site.

16. Contact and company details

CrossTech Solutions — CrossTech Solutions B.V. in incorporation (the Netherlands); until then operated by its founder as a sole trader
Email: info@crosstech.solutions
Website: crosstech.solutions
Chamber of Commerce (KvK) number and VAT ID: to be published here on registration.

Copyright complaints: if you believe content on the Site infringes your rights, email us with the URL, a description of the work, and your contact details, and we will investigate promptly.

Version history: v2.0 (1 September 2026) — complete rewrite: scope extended from the mobile apps to the website, guides and self-check; added acceptable use, open-source and feedback terms, engagement disclaimer, warranty and liability terms, governing law and venue, and regional terms for the EU/UK, South Africa, the United States and Canada. v1.0 (1 January 2023, updated 1 June 2023) — mobile-app terms, now section 8.